1. Map the busiest checkout scenario
Write down the common sale, difficult sale, return, discount, tip, receipt, and end-of-day steps. Include the roles and stations involved.
2. List every required system connection
Confirm accounting, ecommerce, loyalty, inventory, scheduling, kitchen, scale, age-check, or other integrations. Ask whether they are native, third-party, or unavailable.
3. Price the complete system
Compare devices, peripherals, software, payment processing, installation, training, support, replacement, contract, cancellation, and data-export terms.
4. Test support before launch
Ask who supports hardware, software, payments, connectivity, and integrations; what hours apply; and what happens when multiple vendors are involved.
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